{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasOverlayVisible":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","altStyle":false,"isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/kontakt/prosba-o-pomoc.html","lastSlugWithoutPopin":null,"slug":"/kontakt/prosba-o-pomoc.html","location":{"base":"/kontakt/prosba-o-pomoc.html","queryParams":{}},"data":{"jcr:title":"Prośba o pomoc","title":"Prośba o pomoc Renault - formularz kontaktowy","hideInNav":true,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/caseform/homepage","disableMultiLanguage":false,"meta_description_seo":"Uzupełnij formularz, aby skontaktować się z dziełem obsługi klienta Renault. Nasza sieć przetworzy Twoją prośbę. ","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone","slice63vb":{"title":"Prośba o pomoc","sling:resourceType":"one/components/renault/common/slice63vB"},"slice64v0":{"sling:resourceType":"one/components/common/leadform/slice64v0"}},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/caseform/structure/content/layout2Zone","slice97v0":{"mandatoryLegend":"* Pola obowiązkowe","helpText":"Nasza Infolinia jest do Twojej dyspozycji od poniedziałku do piątku, od 8:00 do 18:00 pod numerem telefonu 800 900 803. Skontaktujemy się z Tobą najpóźniej następnego dnia roboczego.","vehicleSectionTitle":"Informacje na temat pojazdu","titlePrefix":"Prośba o pomoc","submitButtonLabel":"Następny","sling:resourceType":"one/components/common/caseform/slice97v0","textIsRich":"true","formConfig":{"complaint":{"description":"Napisz jak możemy Ci pomóc","selectLabel":"Twoja prośba dotyczy...","errorMessage":"Wypełnij opis","types":{"1":{"type":"Mutimedia & łączność"},"2":{"type":"Obsługa posprzedażna / Kod do radia"},"3":{"type":"Assistance"},"4":{"type":"My Renault"},"5":{"type":"Świadectwa i dokumentacja pojazdu"}}},"attachment":{"errorMessageSize":"Załącznik przekracza maksymalny dozwolony rozmiar < 5 MB.","errorMessageMissing":"Pole obowiązkowe. Dodaj załącznik. ","formatsLabel":"Akceptowane formaty: jpg, png, pdf < 5 MB.","isVisible":true,"errorMessageFormat":"Załącznik nie jest zgodny z akceptowanymi formatami (jpg, png i pdf).","attachments":{"1":{"title":"Załącznik nr 1","isMandatory":false,"introduction":"Dodaj załącznik w wyznaczonym polu. "},"2":{"title":"Załącznik nr 2","isMandatory":false,"introduction":"Dodaj załącznik w wyznaczonym polu. "}}},"multimediaComplaint":{}},"legalNotice":{"showLegalNotice":false,"legalNoticeWithoutToggle":false}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone","slice56vf":{"sling:resourceType":"one/components/common/slice56vF","links":{"1":{"url":"/polityka-prywatnosc.html","text":"Polityka prywatności","type":"link","openInNewTab":false},"2":{"url":"/cookies.html","text":"Polityka cookies","type":"link","openInNewTab":false},"3":{"url":"/informacje-prawne.html","text":"Zastrzeżenia prawne","type":"link","openInNewTab":false},"4":{"text":"Zarządzanie plikami cookie","type":"cookiesConsent","openInNewTab":false}}}}},"caseFunnelParams":{"stepperInfo":{"steps":[{"title":"Prośba o pomoc","url":"/kontakt/prosba-o-pomoc.html"},{"title":"Twój samochód","url":"/kontakt/prosba-o-pomoc/your-vehicle.html"},{"title":"Twoje dane teleadresowe","url":"/kontakt/prosba-o-pomoc/szczegoly.html"},{"title":"Potwierdzenie","url":"/kontakt/prosba-o-pomoc/potwierdzenie.html"}],"currentStepNumber":0,"currentVisualStep":0,"currentPage":0,"totalPage":1,"totalSteps":4,"firstStep":"/kontakt/prosba-o-pomoc.html","nextStep":"/kontakt/prosba-o-pomoc/your-vehicle.html"},"caseSubmissionError":"Wystąpił błąd. Proszę spróbować ponownie później.","formType":"Service Request","sling:resourceType":"one/components/common/structure/caseFunnelParams","labels":{}},"googleMapsParams":{"apiKey":"AIzaSyCAPAp5G88iHILzULTPHRsqcn_FbB-z-Kg","region":"pl","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:i0l-v2k9fmg","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"c2gParams":{"currency":"PLN","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"consumptionEfficiencyGraph":{"sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","efficiencyConfigTitle":"Efficiency Class"},"professionalParams":{"sling:resourceType":"one/components/structure/professionalParams"},"tyreLabelling":{"frontTyresLabel":"Opony przednie","rearTyresLabel":"Opony tylne","tooltipTitle":"Etykiety energetyczne opon","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Tutaj możesz uzyskać dostęp do etykiet opon zgodnych z Twoją konfiguracją.

Klikając na każdą etykietę lub skanując kod QR aparatem w smartfonie, uzyskasz dostęp do szczegółowej karty produktu odpowiedniej opony bezpośrednio na stronie internetowej Unii Europejskiej.

Ze względu na specyfikę produkcji pojazdów może być wyświetlanych wiele etykiet. Skontaktuj się ze sprzedawcą lub przejdź do https://www.renault.pl/regulacje-europejskie.html, aby uzyskać więcej informacji.

"},"ccParameters":{"legal":"https://www.renault.pl/polityka-cookies.html","position":"bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"typesParams":{"sling:resourceType":"one/components/common/siteadmin/typesParams","items":{"1":{"name":"personal-vehicles","title":"Samochody osobowe","models":{"1":{"modelId":"zoe-lr-b10-ph1"},"2":{"modelId":"clio-bja-ph1"},"3":{"modelId":"captur-hjb-ph1"},"4":{"modelId":"megane-bcb-ph1"},"5":{"modelId":"megane-bfb-ph2"},"6":{"modelId":"megane-estate-kfb-ph2"},"7":{"modelId":"megane-sedan-lff-ph2"},"8":{"modelId":"austral-hhn-ph1"},"9":{"modelId":"kadjar-hfe-ph2"},"10":{"modelId":"arkana-ljl-ph1"},"11":{"modelId":"koleos-hzg-ph2"},"12":{"modelId":"trafic-combi-j82-ph2"},"13":{"modelId":"trafic-spaceclass-j82-ph2"}}},"15":{"name":"commercial-vehicles","title":"Samochody dostawcze","models":{"1":{"modelId":"express-van-fjk-ph1"},"2":{"modelId":"kangoo-van-ffk-ph1"},"3":{"modelId":"trafic-f82-ph2"},"4":{"modelId":"master-f62-ph2-nav"},"5":{"modelId":"master-ze-f62-ph2"},"6":{"modelId":"master-custom-nav"}}},"22":{"name":"electric-vehicles","title":"Samochody elektryczne","models":{"1":{"modelId":"zoe-lr-b10-ph1"},"2":{"modelId":"megane-bcb-ph1"},"3":{"modelId":"master-ze-f62-ph2"}}},"26":{"name":"sport-vehicles","title":"Samochody sportowe","models":{"1":{"modelId":"megane-rs-bfb-ph2"}}},"28":{"name":"hybrid-vehicles","title":"Samochody hybrydowe","models":{"1":{"modelId":"clio-bja-ph1-e-tech"},"2":{"modelId":"captur-hjb-ph1-e-tech"},"3":{"modelId":"megane-bfb-ph2-e-tech"},"4":{"modelId":"megane-estate-kfb-ph2-e-tech"},"5":{"modelId":"arkana-ljl-ph1-hev"}}}}},"authenticationParams":{"link":"https://myr.renault.pl/","text1":"Czy masz konto w My Renault?","text2":"Zaoszczędź swój czas logując się do My Renault","sling:resourceType":"one/components/structure/adminpage/site/authenticationParams","textIsRich":"true","authenthificationPopin":{"guestConnection":"kontynuuj jako gość","createAccountLabel":"utwórz konto","title":" ","alreadyAccountLabel":"mam już konto","introduction":"

"}},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams","brandModels":{"1":{"models":"Clio;Captur;Megane","brand":"Renault"},"2":{"models":"Duster;Sandero","brand":"Dacia"}}},"validation":{"regexFirstName":"^[^0-9!@#$%^&*()+{}:;\"|\\<>?,./|~`[_+=]{2,40}$","regexLastName":"^[^0-9!@#$%^&*()+{}:;\"|\\<>?,./|~`[_+=]{2,40}$","contactFormPersonalId":"formularz kontaktowy","zipCode":"[0-9]{2}\\-[0-9]{3}"}},"ecologicalParams":{"sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams"},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"transverseParams":{"showVersionEngine":false,"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","sameFontSize":true,"finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js","seeMonthlyPrice":"zobacz ratę miesięczną"}},"seoParams":{"language":"fr-fr","sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"pl-pl","rootPath":"https://easyconnectstore.renault.no/content/renault/pl/pl.html"}},"sitelangs":{}},"siteParams":{"language":"pl","countryName":"Poland","brand":"renault","country":"pl","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"pl-PL","rtl":false,"country3":"POL","product":"RENAULT"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","googleAccount":"UA-19959194-2","gtmConsentContainerId":"GTM-MJQBHV7","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"7b1ceb24-19b8-407c-a779-dc0871e973e3","enableConsentMode":true,"pagePolicyLink":"/cookies.html","enableFunctionalScript":false}},"gigyaParams":{"enabled":true,"apiKey":"3_2YBjydYRd1shr6bsZdrvA9z7owvSg3W5RHDYDp6AlatXw9hqx7nVoanRn8YGsBN8","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.renault.pl/kontakt/prosba-o-pomoc.html"},{"rel":"alternate","hreflang":"pl-pl","href":"https://www.renault.pl/kontakt/prosba-o-pomoc.html"}],"meta":[{"name":"description","content":"Uzupełnij formularz, aby skontaktować się z dziełem obsługi klienta Renault. Nasza sieć przetworzy Twoją prośbę. "},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageName":"customer-support","pageType":"form","sling:resourceType":"one/components/base/analytics","formCategory":"customercare","formName":"ONE-SERVICE-REQUEST","formType":"service_request","formStepNumber":"0","formStepName":"Prośba o pomoc"},"authentication":{},"liveChat":{"activateProductPlans":true,"activateConfigurator":false,"sling:resourceType":"one/components/structure/livechat","activateEdito":true,"activateHomepage":false},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Strona główna","url":"https://www.renault.pl/"},{"title":"Kontakt","url":"https://www.renault.pl/kontakt.html"},{"title":"Prośba o pomoc","url":"https://www.renault.pl/kontakt/prosba-o-pomoc.html"}]}},"slingList":["one/components/common/structure/caseform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/renault/common/slice63vB","one/components/common/leadform/slice64v0","one/components/common/structure/content/verticalContentZone","one/components/caseform/structure/content/layout2Zone","one/components/common/caseform/slice97v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common/slice56vF","one/components/common/structure/caseFunnelParams","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/professionalParams","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/cookieConsent","one/components/common/siteadmin/typesParams","one/components/structure/adminpage/site/authenticationParams","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/ecologicalParams","one/components/page/featureFlipping","one/components/structure/adminpage/site/transverseParams","one/components/structure/adminpage/site/seo","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/structure/livechat","one/components/base/breadcrumb"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"dealerLocator":{"dealers":null,"searching":false,"autocompleting":false,"error":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":[],"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","servicesActivated":[],"onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}